The price is eye-watering but not a single strand gets wasted so it's worth it. The piggies adore it. Uniformly green, no dust to speak of - I wish all hay was such high quality.
Such a wonderful thing to be able to get to see what your bun prefers. Obviously 90% of it was consumed but there were a few clear favourites.
We're sorry to see that you weren't happy with your free hay sample.
As no comments were left with the review, we're not sure what aspect of the sample fell short of expectations. We genuinely value all feedback and would love to hear more so we can better understand your experience.
If you're looking to explore different types of hay before committing to a full-sized bag, we would highly recommend our Hay Taster Box, which contains a selection of our most popular hays and is designed to help your little ones find their favourites.
We appreciate you giving us a try and hope we'll have the opportunity to serve you again in the future.
I love ordereing from The Hay Experts. Every single order i have purchased has come carefully packaged. The assortment of items on the website is vast. I would highly recommend The Hay Experts to everyone. Thank you as always
Thank you so much for your lovely feedback.
We're delighted you're happy with our products, packaging, and service.
Your recommendation means a great deal to our team, and we're truly grateful for your continued support. Thank you for choosing The Hay Experts, and we look forward to serving you again soon!
The Hay Experts Team 🐰💚
Bought this for my boys to try and they love it,now a regular purchase
Hay wasnt good it smelled and wasnt fresh
Thank you for your feedback. We're very sorry to hear that the bag of hay you received did not smell as fresh as expected, and we completely understand your disappointment. We know how important high quality hay is for little ones and owners alike.
We take all quality concerns seriously and would have welcomed the opportunity to investigate this for you at the time.
In the future, if you experience any issues with your order, please don't hesitate to contact us directly. We're always here to help, and we'll do our very best to put things right for you as quickly as possible.
Thank you again for bringing this to our attention.
The Hay Experts team
This is like cocaine to my piggies. They even know the sound of the plastic bag opening against other bags and get so excited.
This is a good size and shape for cleaning out a hutch/run with minimal spillage
Some bags of this hay are great, nice long strands of fresh hay which my rabbit loved. However, some bags are much less fresh and contained mould which appears to be a common problem with small animal hay suppliers in the UK this year. This is definitely an issue that was present when the hay was shipped to me as the last bale that I opened that contained mould I opened within 24 hours of delivery.
Thank you for your feedback. We're very sorry to hear that some of the hay you received contained mould, and we completely understand your disappointment. While hay quality can be particularly challenging across the industry during certain harvest years, that does not lessen the concern when it affects a product you've purchased for your rabbit.
We're pleased to hear that some of the bags were fresh and well received, but we appreciate that this inconsistency in hay is frustrating. We take quality concerns very seriously and would have welcomed the opportunity to investigate this for you at the time.
In the future, if you experience any issues with your order, please don't hesitate to contact us directly. We're always here to help, and we'll do our very best to put things right as quickly as possible.
Thank you again for bringing this to our attention.
The Hay Experts team
The piggies love these treats. They are the only treat that they will take straight from our hands. Clearly their favourite.